Shipping Policy

Shipping and Tracking Number

  1. We only ship to addresses located within the United States.
  2. When you place your order, you will get an approximate delivery time based on the availability of your items and order processing time. Depending on your region, shipping charges and delivery date estimates will appear on the order page.
  3. Please note that the delivery dates stated on your order page are approximate and for guidance purposes only. Actual delivery dates may vary.
  4. Once your order is shipped, we will send you a tracking number through email. Please note that it may take up to 24 hours before the tracking number can be updated online.

Shipping Errors / Damaged Products

  1. Jadore Sunshine is committed to selling high-quality Products only. To that end, we employ several quality checks before a Product is shipped.
  2. If you have received a wrong or damaged Product, please Contact Us within 7 days of receiving the order to be eligible for a free exchange with a free replacement Product or a full refund.
  3. In the case of a refund, we will be able to issue your full refund within 7 days of us receiving the damaged or defective Product. Refunds will be issued through the original method of payment.
  4. For Replacements, we will ship to you a new replacement Product, within 7 days of us receiving the damaged or defective Product, as per our Shipping policy.